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Legal

Data Processing Agreement (DPA)

Version: 1.0.0 | Last Updated: July 10, 2026

Purpose

This DPA is between SynergyXpert and any Organization ("Data Controller") using our services within the EU, UK, or similar jurisdictions. It governs the processing of personal data provided to SynergyXpert by Organizations using our platform, in compliance with GDPR and similar laws.

Roles

Data Controller: Organization

Data Processor: SynergyXpert

Data Processing Details

Nature: Cloud-based expert matchmaking and communication services.

Data Types: Names, contact info, messages, call data, payment details.

Data Subjects: Clients, organization employees, experts.

Processor Obligations

Process data only on documented instructions.

Ensure confidentiality and security of data.

Assist Controller with rights requests (e.g., access, deletion).

Notify Controller within 72 hours of data breach (contact info@synergyxpert.com for breach notification).

Delete or return data after service termination.

Subprocessors

SynergyXpert uses trusted subprocessors, listed at https://www.synergyxpert.com/subprocessors. We ensure subprocessors meet similar data protection obligations.

Audit Rights

Organization may audit our data practices with 30 days notice, no more than once per year.

Data Transfers

We use Standard Contractual Clauses (SCCs) for data transfers outside EU/UK.

Termination

Upon contract end, data will be deleted or returned per Controller's choice.

Contact

Questions or requests? Email: info@synergyxpert.com

This summary does not constitute legal advice. For details, contact info@synergyxpert.com.