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Expert Independent Contractor Agreement for SynergyXpert

Version: 1.2.1 | Last Updated: July 10, 2026

1. Independent Contractor Relationship

  • Status: Expert is an independent contractor, not an employee, partner, or agent of SynergyXpert. Nothing in this Agreement creates an employment relationship.
  • Control: Expert has full control over work methods, hours, and tools. SynergyXpert provides the platform for client connections and payments.
  • No Benefits: Experts are not eligible for employee benefits such as insurance, paid leave, or retirement contributions.

2. Expert's Obligations

  • Professional Conduct: Expert will deliver services professionally, ethically, and in line with industry standards.
  • Accuracy of Information: All profile details must be accurate, current, and truthful.
  • Taxes: Expert is solely responsible for all taxes due from earnings via the platform. SynergyXpert does not withhold any taxes.
  • Licensing & Permits: Expert is responsible for any licenses or certifications required for their services.
  • Equipment: Expert bears all costs of equipment, software, and other work tools, and must maintain a paid Zoom plan (Pro or higher) sufficient to support the call durations they offer without interruption.
  • Legal Compliance: Expert agrees to comply with all applicable laws and regulations, including those related to data privacy and security as outlined in SynergyXpert's Privacy Policy.
  • Data Breach Notification: Expert must promptly notify SynergyXpert of any suspected data breach involving Client or platform information (email info@synergyxpert.com).

3. Confidentiality and Non-Disclosure

  • Client Data & Identity: Expert must strictly protect all information about clients, including but not limited to their identity, company affiliation, specific project content, business challenges, and any financial details such as rates or fees.
  • No Sharing or Discussion: Expert shall not share, discuss, or disclose any client or project information (including project scope, rate, or client contact details) to any third party—including family, friends, colleagues, or other clients—whether during or after the project, unless explicit written consent is provided by SynergyXpert and the client.
  • No Direct Contact/Off-Platform Engagement: Expert is strictly prohibited from contacting clients outside the SynergyXpert platform, or attempting to engage, solicit, or develop a relationship with clients outside the platform for any services, advice, or discussions.
  • No Third-Party Collaboration: If Expert needs to consult or involve another party, this may only occur with prior written authorization from SynergyXpert and subject to a signed NDA.
  • NDAs: Experts may be required to sign Non-Disclosure Agreements for specific projects using our in-app digital signature system. These NDAs are legally enforceable. See full NDA terms in our NDA Policy.
  • Permanent Obligation: Confidentiality and non-disclosure requirements survive the termination or completion of any project or this Agreement.
  • Call Recording: If a call is to be recorded, explicit consent will be required from both expert and client, as outlined in our Call Recording Policy.

4. Non-Exclusivity

Experts may offer services elsewhere, including to competitors, provided they honor any commitments or NDAs signed via the platform.

5. Fees and Payments

All fee and payment terms, including rates, service fees, payout timing, and detailed cancellation policies, are governed by the SynergyXpert Payment, Refund, and Cancellation Policy for Experts. Any payment disputes must be raised within 14 days via info@synergyxpert.com.

  • Escrow: The Client's payment for a booking is charged at the time of booking and held in escrow by SynergyXpert. Once a call ends, funds remain in escrow for up to 48 hours to allow the Client to raise a dispute, after which payout to the Expert is processed, targeting as soon as possible and in any case within a grace period of up to 7 business days from the end of the call. For full details, see Escrow & Payout Timing.

6. Non-Circumvention & Contact Restrictions (Crucial for Platform Integrity)

STRICT PROHIBITION ON OFF-PLATFORM ENGAGEMENT:

You acknowledge and agree that for ANY Client-Expert relationship or engagement that originates, is initiated, facilitated, or connected through the SynergyXpert Platform:

  • No Off-Platform Contact: You are STRICTLY PROHIBITED from contacting, reaching out to, or engaging with ANY client you connected with through SynergyXpert outside of the platform, including but not limited to: phone calls, text messages, personal emails, social media, LinkedIn, WhatsApp, or any other communication method.
  • No Personal Information Sharing: You CANNOT share or request personal contact information including phone numbers, personal email addresses, social media handles, or any other personal contact details with clients.
  • Platform-Only Transactions: ALL consultations must be conducted exclusively through SynergyXpert's systems. ALL payments must be received exclusively through SynergyXpert's payment system. No cash, direct bank transfers, PayPal, Venmo, or third-party payment methods are permitted.
  • No Future Solicitation: You cannot solicit, offer, or provide ANY services to clients outside of SynergyXpert, regardless of the nature of the work or when the relationship was initiated.
  • Legal Consequences: Violation of these restrictions constitutes:
  • Material breach of contract with immediate account termination
  • Forfeiture of all outstanding payments, earnings, and credits
  • Legal action for damages, lost revenue, and attorney fees
  • Potential civil and criminal liability under applicable laws
  • Reporting to professional regulatory bodies if applicable
  • Permanent Obligation: These restrictions remain in effect permanently, even after account termination, project completion, or expiration of this Agreement.

SynergyXpert reserves the right to pursue all available legal remedies for violations, including but not limited to monetary damages, injunctive relief, and attorney fees. You acknowledge that circumvention causes direct and irreparable harm to SynergyXpert's business.

7. Termination

SynergyXpert may remove or suspend an Expert for:

  • Breach of this Agreement or other policies.
  • Unprofessional behavior or complaints.
  • Legal violations.
  • Failure to meet platform standards.
  • Harm to the platform's reputation.

8. Intellectual Property

Unless agreed otherwise in writing, all deliverables or services provided remain the intellectual property of the Expert. However, Expert grants the Client a perpetual, worldwide, royalty-free license to use deliverables for their internal business needs.

9. Indemnification & Limitation of Liability

Expert agrees to defend, indemnify, and hold harmless SynergyXpert from any claims or liabilities arising from Expert's conduct or services, including but not limited to legal fees, damages, and penalties. Maximum liability of SynergyXpert is limited to the greater of USD 500 or the total amount paid to the Expert in the preceding six (6) months.

10. Governing Law and Jurisdiction

This Agreement is governed by the laws of England and Wales. Any disputes shall be resolved in the courts of London, UK.

11. Legal Acceptance & Records

Your acceptance of this Agreement is logged digitally, including IP address, timestamp, user ID, and agreement version.

12. Amendments

SynergyXpert may update this Agreement. We will notify you via email or in-app notifications before material changes take effect. Experts may be required to re-accept to continue using the Service.

13. Contact Us

For any questions:

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Disclaimer: This summary does not constitute legal advice. For full details, contact info@synergyxpert.com.

14. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

This Agreement constitutes the entire agreement between Expert and SynergyXpert with respect to the subject matter hereof and supersedes all prior agreements, whether written or oral.

16. Compliance Violations & Penalties

Any breach of confidentiality, unauthorized sharing of client or project information, off-platform contact, or violation of NDAs or non-circumvention rules will result in immediate account suspension or permanent termination, forfeiture of all outstanding payments, and SynergyXpert reserves the right to impose monetary fines and/or pursue legal action for damages, losses, or reputational harm. Violators may also be reported to relevant professional bodies and face further legal consequences.

If you become aware of any breach or suspected breach, you must report it immediately to info@synergyxpert.com.